Most companies try to provide just three or four written testimonials from
customers they have serviced with no alternative reliable confirmation of the
validity of the review. Still, other companies try to dazzle perspective
customers with great ratings and large review numbers hoping the customers
won't actually research their claims.
Atlanta's Best Gutter Cleaners is
proud of all of the reviews we have received from our customers. Reviews
are important in our business so that we know our customers' concerns, and how
we can constantly push ourselves to not only provide the best gutter cleaning
service in Atlanta, but a perfect service for every customer. Although
we have the highest ratings on any internet website of any gutter cleaning
company in the metro Atlanta area, we still actively learn from each review,
positive or not. Below are over 100 reviews in the words of our
customers, just a fraction of the positive feedback we have received. You can
follow the links provided to the actual websites our reviews originate from
and read our entire history of excellent service.
"Easy appointment set-up and best price among 3 companies. All of the other companies could come out the next day so that tells me they may not have many repeat customers."
"My experience for getting my gutters
cleaned was easy! Best Gutter Cleaners called me, and explained everything
within a matter of minutes. He followed up with an email recapping our
conversation, and managed my expectations as to when, where, and how much. The
team did a great job, delivered as expected! Highly recommend Best Gutter
Cleaners."
"Initial call received within a few
minutes, explained would evaluate all offers , received email quote. After
comparison they were chosen and were out in 3 days , had to leave they did the
work and took pictures of the problem areas which I received via email. "
"This company was very responsive and
knowledgeable. I appreciate their honesty and promptness and would easily
recommend them to others. Use this company with confidence..nice to see strong
work ethic at a reasonable price! Thanks!"
"They were professional and courteous even
when they had a delay because of illness. They came on the day they said they
would, though it was a bit later than we expected. They did a thorough job
with the cleaning and were conscientious."
"They came when they said they would,
charged what they quoted me and even reattached a downspout that had come
loose for no extra charge. I will be calling them for my next gutter
cleaning."
"I came home from dropping my daughter off
at camp and they had already come and gone. If not for the notice in my
mailbox, I would have never known. Cleaned up all the mess. Terrific."
"Company came out cleaned gutters where
there and gone within about 20 minutes and cleaned all the debris from
porches, decks,sidewalk and driveway. They did a great job!!"
Customer Rating: City: Powder Springs, GA Project: Gutters & Downspouts - Clean
Nile R.
"They were very good and also honest with
the repair work that was needed"
"Brad and his cleaners were very professional
and friendly. Ensuring we had the best service and were completely satisfied.
Plus he is an equal opportunity employer!!"
"Appointment was within a couple of days. Had to
reschedule time and it was no problem for them. They found several problems with
the roof which they repaired the same day. They showed me the original parts
before starting the job to show me the damage and what needed to be replaced.
They cleaned up around the house where the debris had been blown out. I would
definately use them again,"
Customer Rating: City: Lilburn, GA Project: Gutters & Downspouts - Clean Chris L.
"After a small schedule conflict (not due
to contractor), team arrived onsite and ontime. Completed work and did an
excellent job. Cleaned all the debris from the yard after. You couldn't even
tell they were there. Extremely good pricing, too. Would recommend to
others."
"I have been looking for someone to do this
job for some time. I felt good about hiring them because their insurance
information was emailed to me the very day I was on ServiceMagic. Atlanta's
Best Gutter Cleaners arrived on time, did the job, went above and beyond to
clean up, and completed the job in a very short time. I plan on signing up for
their annual agreement. Thanks ServiceMagic!"
Customer Rating: City: Suanee, GA Project: Gutters & Downspouts - Clean Craig M.
"Thanks "
Customer Rating: City: Atlanta, GA Project: Gutters & Downspouts - Clean
Chris H.
"They were great. They called me in 5
minutes. We set it up for about 8 days out and they called the day before.
They came, did the job and left an invoice. It was completely no hassle.
Thanks "
Customer Rating: City: Decatur, GA Project: Gutters & Downspouts - Clean
Clinton H.
"I was not at ho, but they called me and
the next day when I got home from work the work was done. Very god job,"
"Did a good job. While cleaning the
gutter, he also found some problems that he explained and gave estimate.
Some shingles were missing and the gutter was loose at certain places. I
asked them to fix it which they did next week. The work looks good so
far but I guess I will wait till a heavy downpour to see if there is any
gutter overflow."
"I was pleased with the service, once the
scheduling conflict was resolved. The gentleman who cleaned the back also
cleaned the leaves that had been blown on to the deck; the gentleman who did
the front did not clean the leaves that were blown on to the porch. (my only
complaint) Yes, I would recommend their service to others. Their price was
much more reasonable than that of any others who contacted me."
"From the roof a crew of three used strong
blowers to clear my gutters ranging from one to three stories high. They also
blew any debris off the roof. Using blowers left almost none of the usual
evidence that the gutters had been cleared. Very little accumulation anywhere
on the ground. Very pleased."
Customer Rating: City: Stone Mountain, GA Project: Gutters & Downspouts - Clean
"I was very pleased with the job! I
received a call from one of the workers informing me that I had 3 cracked roof
shingles and they could replace them for me as well as trim the over hanging
branches, all for a reasonable price. I was appreciative based on the fact
that they let me know."
"Atlanta's Best Gutter Cleaners was very professional. They were excellent about communicating when they would be at the house and also offered other helpful suggestions about house repairs that were needed on the roof."
"They arrived ahead of time, which was
good. They also cleaned off the steps and walkway with my spray hose. But they
forgot to turn off my water; it was ok; I heard something "running"
and assumed it was the water in the waterhose. Sure enough! "
Customer Rating: City: Powder Springs, GA Project: Gutters & Downspouts - Clean
"They did a great job! The only issue that
I had was that I was told it would be completed within five days (I would
assume business days) and it was seven. Not a huge problem, but I wasn't told
of any delays. They did a great job, though, and my yard was cleaner after
they left than it was when they got there! I would recommend to others, and
already have."
Pro: Came out quickly | prices were reasonable Overall Rating: Highly Recommended
Posted on 09/25/2006
"The people were very
nice and patient over the phone, taking the time to explain everything
they do. They sent me an email letting me know when they were coming
to clean, and called me the day before to. I didn't have to be there,
and they left the service ticket on my porch when they were done.
Cleanup was superb. Will use again in the future."
The Best! Overall Rating: Highly Recommended
Posted on 09/30/2006
They were very detailed and
professional. Everyone was very nice. The cleared all the leaves off
my deck as well as cleaning my gutter drains.
Description
of Work: I scheduled a long-overdue gutter cleaning, which was to be performed on a Friday between 2 and 5pm. I got a call just before 5 telling me that one of the crew members had gotten sick, so the cleaning was rescheduled for Sunday between 10am and 2pm. It would have been nice to have had more than a few minutes' notice that the gutters wouldn't be done on Friday. But Rick and two other men came on time Sunday and did a phenomenal job with the gutters, plus gave me a full report on what repairs the roof needed. Rick offered to take pictures of the problem areas for me, but I declined.
"The roof repairs were to be done on the following Thursday, and I was supposed to get a call the day before giving me the time frame. Rick showed up on Thursday -- nobody had called me, and Rick apologized for that -- and, with one other man, performed all the necessary repairs in a timely fashion. Overall, I'm very pleased with ABGC, though I was not given information about an annual contract, which their website promises. When I called initially, I mentioned the $10 off for first-time customers, but I was told they were having a special, so I got $20 off. The cleaning itself thus cost $100, with the roof repairs costing $775. Rick gave me a discount on the shingles and ridgecaps needed, which I appreciated."
Member Name: K. Siewart
Was Work Done?:Yes
Hire Again?:Yes
Description
of Work: Contacted ABGC for gutter cleaning.
"I called ABGC and the person who answered the phone took great time and detail to explain everything they did, and I believe I called on a weekend and was surprised to get someone live! I received emails including the description of service, insurance information and information about notifications prior to service IMMEDIATELY after making the call. The schedule was set for Friday, but they had to reschedule due to other jobs backing up that day, which was fine with us, they called to let us know. They came the next Tuesday after notifying me Monday afternoon with the time frame. After cleaning the clogged gutters they found two stack boots that were cracked and in need of repair on the roof. I am personally familiar with the damage that cracked stack boots can cause and had them replaced, which ABGC completed right away. The servicemen who completed the work were extremely respectful and nice. We will continue to use ABGC for all our gutter needs. Thank you!"
Member Name: M. Purdy
Was Work Done?:Yes
Hire Again?:Yes
Description
of Work: They cleaned the gutters and replaced a drain pipe that had been damaged.
"I didn't like that they tried to sell me a whole bunch of services. I just didn't have a reference on how well the other services were performed that were non-gutter related. The gutter cleaning was an A+.They bagged the debris that came out of the gutters and hauled it away. They did an excellent job. They also flushed the gutters when they were finished."
Member Name: J. Coleman
Was Work Done?:Yes
Hire Again?:Yes
Description
of Work: They cleaned out the gutters and repaired a broken down spout.
"Very knowledgeable, prompt and tidy. They pointed out a problem that we would need to take care of with a roofer."
Member Name: V. Caldwell
Was Work Done?:Yes
Hire Again?:Yes
Description
of Work: Two men cleaned the gutters on a two story house. They also repaired the gutters; one was coming away from the sideboard, another had no end piece, so water was pouring onto the house. There were also quite a few loose gutters and downspouts that they repaired. They installed all new gutter covers and repaired a ridge cap on the roof that had been damaged by a tree falling on the house.
"I called the company on Monday and the man answering was very informative and polite. He said someone would be out within five days. He also said they would call the day before. They did everything they promised. The work was completed in a very timely manner. I am very pleased and would definitely use the company again. The cost was higher, because I had them install the higher grade gutter covers."
Member Name:
D. Loomans
Was Work Done?:Yes
Hire Again?:Yes
Description
of Work: Gutter cleaning, as well as checking the boots on the downspouts and chimney.
"Excellent contact - send emails to let you know they're coming. They have a good crew of young people who know their stuff. They are very efficient."
Member Name:
K. Grzedzinski
Was Work Done?:Yes
Hire Again?:Yes
Description
of Work: They cleaned the gutters and replaced the blown off gutter screens that had blown off.
"They showed up when expected and did everything required. Good job; well done."
Member Name:
R. Woodruff
Was Work Done?:Yes
Hire Again?:Yes
Description
of Work: Atlanta's Best Gutter Cleaners blew leaves and debris off my roof and cleaned my gutters. All debris was blown into appropriate areas around the yard once it was removed from the roof.
"I was very pleased with the promptness in which the company responded to my call. I had a written proposal within minutes of my initial contact. All work was thoroughly explained. Because of holidays and weather issues it took a few days for the crew to get my house on the schedule but once they arrived everything was accomplished as promised. The crew was very polite and professional. Their equipment was clean and in good working order. They spent the necessary amount of time to complete the job. I expect to use Atlanta's Best Gutter Cleaners again."
Member Name: D. Schobert
Was Work Done?:Yes
Hire Again?:Yes
Description
of Work: They cleaned my gutters.
"Pretty good job."
Member Name:
R. Uzukwu
Was Work Done?:Yes
Hire Again?:Yes
Description
of Work: Called company to have
gutters cleaned and a couple of downspouts extended. They came out and
did their investigation and determined that I needed some more work
done. I knew I would need more than just the gutters cleaned. The work
was put in writing, I approved everything and rescheduled for the
second appointment.
"They company sent out a team of 3 men. They
were on time and very professional. The gutters were cleaned and
inspected. I was having a problem with water leaking and did not know
where it was coming from, it was something to do with a spout in the
roof. They removed and replaced two of the spouts. Ordered wood to
replace rotted wood in the front. Scheduled an appointment to come
back out and replace. I liked that the company emailed me information
about them and the work prior to showing up to perform the work."
Member Name:
K. Luce
Was Work Done?:Yes
Hire Again?:Yes
Description
of Work: All gutters were
cleaned and screens were put on the front of the house and some
screens were replaced in the back.
"I was very pleased with the service. The
crew was very efficient, taking a minimum amount of time to do the
work. The gutters were completely cleaned and any debris from the
cleaning was blown away. They had to come back the next day to do the
screen work and this also was done very well. The customer service was
also excellent, keeping me informed as to just when the crew would
arrive at the house."
Member Name:
M. Asper
Was Work Done?:Yes
Hire Again?:Yes
Description
of Work:Atlanta
Best Gutter Cleaners cleaned out my gutters and replaced a few
shingles. They also re-caulked some roofing vents. It was about 3200
square feet of gutters that were cleaned.
"I was very impressed with their work. There
were three guys who came and they were only here about 45 minutes.
They cleaned up all the leaves and mess and you could not even tell
they just were here. They were nice and professional. I was pleased
how quickly they were in and out. They seemed to have done very well
although I haven't went on top of the roof to see the work but the
gutters are working fine now."
Member Name:
J. Hammerlund
Was Work Done?:Yes
Hire Again?:Yes
Description
of Work:The crew
from Atlanta's Best Gutter Cleaners showed up on time and cleaned my
clogged gutters with great efficiency. The foreman made
recommendations about other gutter solutions to keep them free of
debris. What a great feeling to hire someone who shows up on time,
does the work quickly with little disruption and at a very fair price.
"Great customer service, called from doing
research on the internet, a quote and copy of certificate of insurance
were e-mailed to me. I scheduled the appointment. The company followed
up to verify they were coming. Showed up did a great job, cleaned up
and left the place better than when they found it. What a great
experience. Will use them again. Highly recommended."
Member Name:
D.Graham
Was Work Done?:Yes
Hire Again?:Yes
Description
of Work:
Excellent service. Cost as estimated. Will use again.
"Job well done. Efficient."
Member Name:
R.Johnston
Was Work Done?:Yes
Hire Again?:Yes
Description
of Work:I had
Atlanta Best Gutter Cleaner clean the gutters on my 2500 square foot
home. They sent 3 workers that went on the roof, used an ebb sweeper
and got all the leaves out of my gutters.
"They were very responsive. There was a
supervisor and two workers and they were very nice to deal with. I
asked if I could set it up for them to come back every year and he
said he would call me next year. They gave me $20 off the price for
being a first time customer."
Member Name:G.Lewis
Was Work Done?:Yes
Hire Again?:Yes
Description
of Work:Gutter
Cleaning, cleared some major clogs.
"They
were extremely polite with me when I called. They sent me an email
with their insurance and the price in writing. Everyone that came to
my home spoke English and seemed very professional. They found a
couple of major clogs in the downspouts that took them a long time to
clear. It was extra, but after watching the work, I didn't mind
paying. I couldn't afford the extra costs right then, so they said
they would break the bill into payments. I can see why they are called
the best!"
Member Name:
K.Echelbarger
Was Work Done?:Yes
Hire Again?:Yes
Description
of Work:Cleaned all
gutters, had to remove a clog in one downspout, and re-attached a
piece of gutter that pulled away from house.
"Project
went well, the crew arrived on the day they stated and did the work.
They left an invoice and I was able to pay via PayPal."
Member Name:
T.Kanwal
Was Work Done?:Yes
Hire Again?:Yes
Description
of Work:They
cleaned the gutters all around the 2500 sq ft home. Cleaned the roof.
Fixed about 20 ft of broken gutters. Pruned a tree that was hanging
over the gutters. Blew gutter debris to requested spot.
"Responded
immediately to phone call with an estimate. Informed us of approximate
arrival day (contingent on weather), showed up, did all the work
promised. And we were not required to be home. They even called me on
my cell to discuss some issues they had discovered and got my approval
to fix them. Left final bill in the mailbox - could have been paid on
line or by check or credit card. Easy from start to finish!"
Member Name:
S.Johnson
Was Work Done?:Yes
Hire Again?:Yes
Description
of Work:Cleaned
gutters on large, 2 story home.
"This
is their 2nd time working for me. Did a good job, but not as good as
the first. Left some blown debris from the gutters in the beds around
my house. Overall, would hire them again without question."
Member Name:
N.Martinez
Was Work Done?:Yes
Hire Again?:Yes
Description
of Work:I had my
gutters cleaned first, then asked them to replace all of the gutter
covers, gutter strainers and also had some clogs in my down spouts.
"After
I told them to order all replacement parts, it took approximately one
week to get the work complete my repair and replacement was a little
more money as all my gutters and downspouts are copper. They came. did
their job and cleaned up. I was a happy man."
Member Name:T.Larson
Was Work Done?:Yes
Hire Again?:Yes
Description
of Work:I had
contracted for gutters to be cleaned.
"I
loved them. I made my request, and they emailed me my appt, then
emailed me again when they were delayed and also when they needed
clearer directions. They found 3 ridge caps that needed to be replaced
and did the work for me for an additional fee. Between monsoons of a
recent storm, I noticed one downspout clogged and cleaned and let them
know. They gave me a credit on my bill for the missed downspout. They
are very professional and prompt and charge a very fair price. I will
be using them again in 6 months and telling all my friends and co
workers about them. THEY ARE GREAT."
Member Name:C.Moran
Was Work Done?:Yes
Hire Again?:Yes
Description
of Work:Gutters
cleaned and debris bagged. Also a blocked downspout was cleared.
"I
was impressed by their punctuality and courteousness."
Member Name:K.Morris
Was Work Done?:Yes
Hire Again?:Yes
Description
of Work:Gutters
were cleaned after removing screens and debris was removed.
"I
emailed for a request over the weekend and received a call over the
weekend. The work was done as promised and satisfactory."
Member Name:(annonymous)
Was Work Done?:Yes
Hire Again?:Yes
Description
of Work: They did cleaning of
pinestraw and leaves from gutters and roof and cleaning of 2
skylights.
"I
got an immediate call back from the company, but then ''due to
weather,'' date of service was changed 3 times. I was pleased with the
service itself."
Member Name:(annonymous)
Was Work Done?:Yes
Hire Again?:Yes
Description
of Work: They cleaned my
gutters.
"The
whole side of the house was very cleaned when I arrived home and from
what I can see they did a good job at cleaning out the gutters."
Member Name:H.Buehner
Was Work Done?:Yes
Hire Again?:Yes
Description
of Work: Gutters cleaned and
several roof shingles replaced.
"They
were prompt and professional. They did the work I'd originally
contracted with them and then let me know of a few roof shingles that
needed to be replaced and a ridge cap repaired. I okay'd the work and
they were done in no time. They will drop me an email in 6 months when
I should have the gutters cleaned again. The yard, deck and drive was
cleaned before they left and I will absolutely use them again."
Member Name:
M.Graham
Was Work Done?:Yes
Hire Again?:Yes
Description
of Work: Leaves removed from
gutters.
"Good."
Member Name:J.Pearce
Was Work Done?:Yes
Hire Again?:Yes
Description
of Work:Clean the
Gutters.
"Called
for gutter cleaning. Got firm estimate for cleaning. Upon arrival,
damage was discovered. Photos were taken and personal inspection made.
Cleaning and repair were timely and service was professional. Very
pleased."
Member Name:(annonymous)
Was Work Done?:Yes
Hire Again?:Yes
Description
of Work:Clean the
Gutters.
"Did
a great job. Brad outlined the job in detail and used high quality
hardware to re-secure the gutter. Cost was as advertised. The great
thing I like about this firm is how often they communicate and keep
commitments."
Member Name:R.Pircio
Was Work Done?:Yes
Hire Again?:Yes
Description
of Work:Clean the
Gutters.
"They did a good job, I've got a contract with
them to keep doing it every six months"
Member Name:D.Monde
Was Work Done?:Yes
Hire Again?:Yes
Description
of Work:Residential
gutter cleaning on large, 3 story home.
"They arrived promptly and just as scheduled.
They did an excellent job and a great price. They quoted some roof
repair work that seems quite high, but there was absolutely no
pressure or "follow up" calls. I will use again."
Member Name:S.Bajc
Was Work Done?:Yes
Hire Again?:Yes
Description
of Work:Cleaned
gutters and did minor repairs.
"Excellent
experience- professional, timely, and neat."
Member's Rating VERY PLEASED
Reviewer: MimiYoyo - posted 04/6/2008
Other reviews by MimiYoyo (4)
"ABG was very prompt and did a thorough job cleaning my gutters. They found an area where there were shingles missing and a small hole my roof. They took pictures of it and e-mailed them to me that day to prove the damage. They then came out on a later date and repaired it. I'm very pleased."
Member's Rating Great Crew
Reviewer: kbundus - posted 03/11/2008
Other reviews by kbundus (1)
"These guys did a great job, offered fair pricing, were on time, recommended needed maintenance/repairs and cleaned up. Chris was very nice to do business with. Thanks"
Member's Rating Great Service
Reviewer: Jersey - posted 10/15/2007
Other reviews by Jersey (21)
"I needed someone on short notice to clean my gutters. Not only did they respond on short notice, they did an excellent job. They phoned me afterwards to explain what was done and why. Great customer service!"
Member's Rating More than just Gutter Cleaners
Reviewer: Freemarketgroup - posted 08/16/2007
Other reviews by Freemarketgroup (1)
"This company is excellent in every facet of their business from craddle to
grave. Customer services are both timely and courteous. They are subject matter
experts and do not mine educating the customer. A honest and above board
transaction experience. I don't know why anyone would use any other service
provider. These guys are at the top for obvious reasons. I rate them A++. Try
them and see for yourself. A Happy Customer, Lawrenceville, GA"
Member's Rating Good Service
Reviewer: Kaydee - posted 08/13/2007
Other reviews by Kaydee (2)
"After having my gutters cleaned by Atlanta's Best Gutter Cleaners, I had a
question about a gutter that was pulling away from my house. (They called it to
my attention, but I didn't have it repaired at the time.) Brad took the time (on
a Sunday) to fully respond to my e-mail question, then promptly answered a few
more questions I posed after I received his response. I believe this company is
fully intent on customer satisfaction."
Member's Rating Terrific Service
Reviewer: LHandel - posted 04/26/2007
Other reviews by LHandel (2)
"From
start to finish, I was thoroughly pleased with this company. The office staff
was always available by phone, friendly, and able to answer all of my questions.
The crew did a terrific job! They showed up on time, the gutters looked great.
AND they left my yard looking better than it did before they came."
Member's Rating They are the Best!
Reviewer: LisaNuppenau - posted 04/26/2007
Other reviews by LisaNuppenau (1)
"They
were so easy to work with. Great communication. On-time service. Job well done!"
Member's Rating Recommended!
Reviewer: GAnewbie - posted 02/19/2007
Other reviews by GAnewbie (6)
"First
time using this type service since moving here. Professional, prompt and did a
good job! Will use them again in the future when needed."
Member's Rating reliable
Reviewer: dsuburbia - posted 03/17/2006
Other reviews by dsuburbia (4)
"Our gutters really needed cleaning, so we called Atlanta's Best after receiving a quote in the mail. It was very resonable. They showed up when they said they would and we didn't have to climb up on a tall, scary ladder! :) Be prepared that they will give you another quote to replace your gutters if they are older... Also, with the invoice we were given a contract to sign for them to come on a schedule to keep them clean. We did not sign up for that, but we will call them again in the future when the leaves start falling."
Member's Rating Good Job - Fair Price
Reviewer: thefrugalagent - posted 11/1/2006
Other reviews by thefrugalagent (1)
"I
am a real estate agent found at thefrugalagent.com and have had 3 clients use
the services of this gutter cleaner. I found them online when needed for a
closing and the clients were so happy I've been recomending them since. The
next 2 users were just as happy so I feel confident they'll please you too!"
Member's Rating Super Fast!
Reviewer: roycequinn - posted 10/30/2006
Other reviews by roycequinn (2)
"I
called for a quote on Monday. They were out on Tuesday. They did a great job
on the roof and the clean up was immaculate!"
Member's Rating Great Service and Very Responsive
Reviewer: cpvoss - posted 12/14/2006
Other reviews by cpvoss (2)
"Atlant's
Best Gutter Cleaners is the best service I have worked with in Atlanta. They
are extremely professional, and you always get a person on the phone when you
call so you don't have to wait for them to return a message. I highly
recommend them."
OVERALL COMPANY RATING: A Rating!
